two year veterans that seem to populate the knee jerk reactionary corner.
That would be me then, with a mere 25+ years service.
NEVER forget. NATS management (or management of any private company) don't have the employees best interests t heart. Their prime task is to run a profit making company and return dividends. In other words, they will always be biased.
One more thing. Deloitte, who were involved in advising NATS about CAAPS have been taken to court over the bad advice they gave to a company, whih subsequently went into liquidation
because of their inaccurate report. So, probably NOT the best advisors then
BEX