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Old 23rd September 2008 | 20:51
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FlyingOfficerKite
 
Joined: Sep 2007
Posts: 441
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From: UK
(C*)apBook Pro!

SO DISAPPOINTED!!!

Over the course of the past two years my partner and I have purchased two 17" MacBook Pro computers. (Three if you count the one that packed up).

These computers, with software, have set us back over £7k.

The problems started two days after my partner bought her computer from the store who are 'not knowingly undersold'. I put a CD in the drive and was amazed to hear the crunching of gears and the CD drive was no more.

Returned to store and the assistant couldn't believe this top-of-the-range computer had failed. Sent back to manufacturer, but no chance of repair so refund received.

They were out of stock, so off to the local Apple Store to purchase a new one - luckily the upgraded version, so a bonus at the same price.

My birthday present arrived some months later and I was pleased to receive my 17" MacBook Pro. (Thanks darling!). So far no problems with mine!

Last night, with the computer less than two years old, the keyboard and mouse on my partner's computer failed to work properly. Now they work only with extreme pressure on the mouse and somewhat more random use of the keyboard.

This evening, less than an hour ago, 'bang' from computer and the battery has exploded!

Desperate attempts to save all the music she has purchased and saved on iTunes using the mains adaptor! (Window open - as, if it catches fire, it may be leaving!)

Attempts still continuing...

I've used Apple Macs for over 15 years, but nothing so disappointing as the performance of this piece of (sh)kit.

Back to the Apple Store at the weekend... more expensive, waste of time...

FOK

PS: We're not amused this evening! - I'm writing this on my MacBook Pro and hoping this one will be fine?!

Undaunted we will no doubt purchase another Apple Mac - maybe a MacBook Air. An feedback on that machine?

Every once in a while you get a lemon. Hopefully this is the first and last time a Mac will fail.
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