Comes a time
Comes a time Ladies and Gentleman when talk is not enough. While I appreciate that it is very easy for me to say, someone from HKA will have to "bite the bullet" and make a formal complaint to the C.A.D (and there are other avenues apart from the "friendly" office).
Until such a complaint is made NOTHING WILL CHANGE. You might fear for your job, but your family may well be fearing for your life and for how they will survive without you.