The sociopaths running things are slowly understanding the predicament they have got themselves, and by default the travelling public and controllers, into.
Their answer is not to admit fault, but try to force draconian conditions onto the controllers. Get rid of any rostering constraints (bugger any concern for the health of their staff) and make it an obligation to do overtime.
What they don't understand is that people are leaving, and will leave.
When will these clowns wake-up.
I wonder if Big Tony will use the " I didn't know " excuses of his predecessors in government. Because Mr Albanese you are being told, or attempted to being told through your underlings.