Kittycat, I totally hear you. Where were you flying? I see some shocking behaviour which I think is 95% the fault of the parents. I know it's hard work travelling with kids... but why do parents never bring anything for the kids to do? No colouring-in books... No story telling... Even if you're a completely lazy parent, at least bring a portable dvd player or hand held games console to keep the little terrors occupied! I've often thought I should put a couple of kids story books in my crew-bag for emergencies...