PPRuNe Forums - View Single Post - Fly-By-Mouth, the new CRM?
View Single Post
Old 11th September 2008 | 09:12
  #42 (permalink)  
Chris Scott
15 Anniversary
 
Joined: Jan 2008
Posts: 2,173
Likes: 51
From: Blighty (Nth. Downs)
Quotes from Phil Turner:
(1) On most European buses, there is a sign that reads, " Please do not speak to, or distract the driver, unless in case of emergency". Good advice.
(2) The whole point is, that people now respond with standard calls, regardless of what is actually happening, because they hear what they expect to.
(3) and no I don't have any medals, or indeed any wings.
[My highlighting; unquote.]

Now that you have explained that you do indeed “have wings” − in the conventional meaning of that expression, could you tell us what your philosophy on cockpit communication is?

You didn’t answer my main point: at what stage should the copilot (or other member of the crew) inform the pilot that there is a problem? And how does he/she set about doing so? Surely there should be a sharing of mental models at an earlier stage, to stop the adverse situation developing?

I have to agree with you that some routine calls are counterproductive, a wasted effort, or at least a partly missed opportunity. See my above posts.
Chris Scott is offline  
Reply