Had a negative run in with Qantas Terminal Staff for the first time ever recently,
We had a passenger on a charter with us, he checked in with us half an hour to early, so he went over to the main terminal to wait around and have a drink or two, he said he would be in an airline lounge, I went to
VB first (he didnt look like the richest man in the world) and the staff let me go straight in to have a look around, didnt need to show my ASIC, work ID's (although I was in uniform) nor did I have to show my
VB Velocity card (left my wallet in the office)...
He wasnt there...
Went to Qantas lounge, didnt have my FF card on me, showed my ASIC, showed work ID, etc, and offered to have a staff member escort me to have a quick look for him... and they wouldnt let me.... the lady behind the counter wouldnt even give me the time of day... I even asked her to look up my FF account, and she said "I'm sorry I cant do that"...
Err ok...
but other than that usually all are very friendly and chipper
(We had to refuse the passenger on the aircraft, so I went to inform him)