What?! Are you serious with that? They are going down to swap Gear Computers while in flight? Ohhh...
Now THAT is Windows Syndrome. I've seen it a lot on Pprune - people get used to fixing their home computers by swapping stuff around. Worse, they do some programming and think they know about industrial computing. Worst of all, they're actually commercial software developers, know how that ratbag of chips called a PC operates (yes, you'll find the ghost of the original IBM design in every Intel-based box, no matter how multicore and gigahertzy it is), and think they know ALL about industrial computing.
Which is odd. Even those who know enough about plumbing to put in a new shower wouldn't think of mussing with the hydraulics - but there's something about IT that makes everyone who's seen a command line an instant expert.
Butanyway. Has anyone found out what actually happened during the incident mentioned in the original post?
R