Not forgetting NATS was still troubled by the drop in revenue from 9/11, which had triggered additional loans of some £60 million. It seems to me (obvious ass kissing management lackey that I am ) that NATS behaved like any business would in similar circumstances, it tightened its belt. Just as it is now with the economic downturn looming and recruitment of paper shuffling office workers curtailed and contractors let go.
That's all very well but when is the company ever going to 'loosen it's belt"?
bad times = sorry boys but we've got to cut costs.
good times = look at all the profits we've made.