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Old 31st Aug 2008, 13:41
  #41 (permalink)  
missy
 
Join Date: Mar 2000
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Airservices Australia has "won" the IATA Eagle Award twice, 1999 and 2005,

Since 1998 Eagle Awards have been given to leading airport operators and ANS provider organisations who demonstrated exceptional commitment to control infrastructure costs and related charges. Eagle Award winners are selected by a neutral and independent panel of aviation industry professionals.

exceptional commitment to control infrastructure costs and related charges
Nothing about on-time performance, safety, customer service, customer satisfaction, staff satisfaction - its just about costs and charges.

Other winners have included LFV of Sweden, Airways Corporation of New Zealand, Estonian Air Navigation Services, The General Civil Aviation Authority of the United Arab Emirates, NAVCANADA, DFS Deutsche Flugsicherung and the Irish Aviation Authority.
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