I agree entirley G-STAW. Part of my original quote is below and like you said it is the minority that always spoil for the rest. It is my understanding that Flybe are suffering with the militancy of engineers, flight and cabin crew who may i add are ex BA and originated from Dan Air. It is these martyrs that spoil it for the rest, as an example.
notably by factions still present from the 1980's who, seem to infiltrate and manipulate the most recent, modern and entusiastic airlines.