Reassured
As fairly infrequent and anxious SLF I am feeling very reassured that should there be an emergency then I can trust the crew to deal with it.
I cannot imagine how frightened the PAX were but I find Pen Haddow's comments infuriating (thought he was an 'explorer' and not an experienced pilot!) and how dare he be so unchivalrous as to say the lady in the row in front was whimpering (bet he was macho man!)
I say 'respect' to the crew of the flight and I am finding that the more information I have then the less worried I become. I will now know what to do and how to do it although I will still be anxious if I ever find myself in that position
Well done Ryanair