by VApilot2004:
"I think the joke would have been much more effective had the flight been scheduled to land in IBZ and the fake diversion was HEL - in mid-winter. "
Would take HEL in midwinter over IBZ anytime... reasons...? go and take a gander at both places...
BTT, humour as mentioned is an art of itself, except SLF expects to get the service they paid for WITHOUT any grief and worry. Attitude is the keyword in our business, it doesn't include giggly CCs in a galley nor incompehensible pranks (ie. a straight LIE) to PAX... This all adds to a secure feeling to our customers, who finance our mortgages.
Tea and biscuits with the Chief Pilot are in order and next time stay in what you know...
S