My broadband varies in speed from 62kbps to 5.3mbps, with no regularity, just totally variable. It's not a time of day issue. My PC/Laptop are both affected. BT call centres worse than useless, all reading from a script.
Engineer already been called twice. First time he rang a number and they removed a 500k Fixed limit from my service. (no idea why it was there) and immediately got over 5mb. 2nd engineer last week didnt come to house but changed a cable over in the exchange, or so he told me.
This was ok for a while but recently reduced considerably to 62kbps. ie dial up speed again.
I do a speedtest regularly and I found that if I run the speedtest using Port 80 option for the test, whatever that is, the speed is fine, if I do the standard test it's cr*p!
Why is this? Can I do anything or is it a BT ISP/Exchange issue.
I really am getting to the end of my tether now. over 15 hours on phone to India!
I know the line will stabilise at best speed but I often get 5mb+ so why does it drop so low it won't load web pages?
