Not sure whether this has been mentioned but one presume Pen Hadow has more access to the media than the average "punter!.
If anybody wants to email him about his comments, I suggest they go to his website at:-
Pen Hadow
I am aghast at some of the unadulterated c**p that is spouted by the media these days, even the BBC! Obviously Terry Wogan's recent comments about the Beeb were right on target. Am amazed that 9 minutes (yes that's NINE minutes) of air time was given to this non event.
Well done to the crew (flight deck and cabin)!