Have you dealt with the FAA? They actually return phone calls and reply to emails. In addition, if you keep asking the same question you can expect to get the same answer. Wow!
After how many chances is it reasonable to expect them to answer the telephone reliably? Or is that just downright unreasonable of me?
The CAA should be leading by example instead of whining for more latitude. They take a lot of money from us to do a job, they should get on with doing a good job and give the excuses a rest.
Ok, well if you don't work for the CAA then it must be SAA, another organisation with strong traditions of customer service and sound principles. But we should probably give them another chance too, ot is it another billion Rand? Ag what the hell take both.