S&T the people I referred to who asked for wheelchairs were eventually seen pushing the same wheelchair themselves with all their attendant junk on board or were setting themselves up to be received by family and friends who had no idea how well they managed to look fter thmselves before their return.
You seem to give the impression that we who deliver these people every day to their destinations and return have absolutely no idea who genuinely neads assistance, who desrves assistance and who else are just swinging the lead.
There is such an ideal as customer service, there is also still he outmoded case of actually caring.
I think you ought to give credence sometimes to the staff who deal with the public and not be so quick to assume your assumption is always correct.
Nuff said.