Lobe. yes I am being facetious. These people do things the way they do to maximise the pain of their victims because it bolsters their sense of self importance and self esteem, so it's highly "productive " to them.
A classic example is what they did to the 737 maintenance facility in Melbourne(?) Two years (?) ago. They told them that they were reviewing the operation and maybe outsourcing it to Asia. That went on for at least twelve months, then they gave them a twelve month reprieve and said they would review the decision again.
Can you think of a better way to cause pain, suffering and anxiety? Not only to the workers concerned, but to their wives and families? What will become of our house "if"? Will we be able to afford XXXX "If"?
This has gone on right through Qantas starting with the wisecracks about dinosaurs and the "legacy" carrier. The Board and management deserve a foot up the backside for their trash talk.
If you have to do stuff to a business to fix it, you do it quick and dirty or slow and clean, so as to minimise the pain for all concerned. Qantas has done, and apparently will continue to do "slow and dirty" - which maximises employee pain and minimises efficiency.
To put it another way, and bluntly, management, and Boards, that deliberately f**k with workers heads deserve to get a foot up the backside. Workers, and Customers are entitled to respect, except it's obvious the Board and Management of QF don't think so, otherwise they wouldn't have treated staff and customers, the way they have.