SPIT & MartinCh
Guys - have a read around previous posts in this forum about FR to get a feel for how they operate. Booking with them is effectively riding on the back of a tiger: All is well as long as you can stay there, but should the tiger dislodge you, you will discover promptly that tigers bite. Many people avoid this situation by never climbing on the back of the tiger in the first place.
Ryanair are a hugely successful company: They have provided safe and cheap transport to millions of people that otherwise might not have been able to travel. There are no secrets with FR - everybody knows exactly what they are buying, and exactly the kind of company that they are dealing with. Every time a customer makes a purchase, they make a personal judgement call as to whether or not the deal is acceptable to them - in many cases, it is.
What I'm getting at is that complaining about Ryanair is about as productive as complaining about the weather, and about as likely to influence the final outcome - not to mention, about as interesting.
P.S. - Neither FR, nor any other airline, or indeed company of any kind, here or overseas, has any responsibility for providing alternate access to people that do not own a computer. If they did, every web-based service provider in the world would immediately close down.