Do any of you guys know how much lawyers and professional negs cost??
At 55% membership for one we cant afford it!!! Besides the AoA does get lawyers involved when needed! Also CX work within the cracks of our contracts, lawyers would not necessarily get us the results that we need in a time frame that would suit us!! What is needed is a strong membership with a willingness to act against the company when required, ie CC!!
Oval man, what can i say, except, what do you offer as an option to what we have. I have always said, the AoA stops the company doing what it wants when it wants, it doesnt necessarily have the power to stop them all the time!!