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Old 7th Aug 2008, 21:19
  #15 (permalink)  
Tarq57
 
Join Date: Dec 2005
Location: Wellington,NZ
Age: 66
Posts: 1,679
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You'll have to download a suitable application that can be put on a flash drive, using another computer.
Hopefully the lappie's usb ports still work.
Download Cureit to a flash drive (or you could burn it to a disk) and apply it to the laptop.
You may have to run it in safe mode.
Under no circumstances would I consider paying the ransom. All you'll end up with is a non-functioning antivirus and some happy pirates.
After running Cureit, download and run MBAM or SAS from the links above, and update/run it.
If you then still have problems with accessing control panel etc, download and run Dial-a-fix.
If this all works, and restores your laptop to its former glory, you might want to re-assess the security apps that were installed, and consider changing them for better ones.
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