Typical UAL
I flew for UAL as a flight attendant based in London in the early to mid 90's. This is a typical reaction from the morons in Chicago. Completely out of touch with the operations side, esp. Internationally. Blatant disregard for Pilot/FA agreements. The customers were viewed as a problem, and only feedback from high yielding 100K plus customers was vaguely listened to (according to the useless masses at EXO). Friends who are still there say things have become 100's worse since chapter 11...
Unfortunatetly UAL have turned once loyal dedicated employees into extremely demoralised workers...wonder how long they will last...Someone give Tilton and his mob of incompetents their marching orders.