PPRuNe Forums - View Single Post - Big BA pulling out of Scotland for good? PART 2
Old 4th Aug 2008, 21:04
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silverstreak
 
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Does anyone really think that adding LCY frequencies from Scotland to LCY will in fact:

A Happen
B Work
C Operate as planned

Answer: No, Never, NADA, Not a snowballs chance in hell etc etc...

BACityFlyer CANNOT operate the existing schedule as it stands, and thats BEFORE the 'NEW' additions...

Reasons we all know and love - NOT...

Aircraft reliability - Disgusting and downright pathetic for an airline such as BA to put their name, and product into. Its a shambles and an everyday occurance. Last week, 7 aircraft out of 12 were tech (on the one afternoon) and that was on a good day!

Crewing - The crew are working up to their limits and then some. Positioning and out of hours causes nightmares on a daily basis. For example, a crew or three are booked to position to LCY but the flight gets cancelled due tech acft... Knocks out the entire program from LCY and the rest of the network.

BACF Management - Maybe not all their fault, BUT BA should hang their heads in shame for letting this disaster carry on. The passengers are complaining daily and NOTHING is being done. Passengers going over to CityJet - FACT.

BACF OPS - Again, maybe not all their fault, BUT with one ops person on duty normally, its a major ask for them to sort out the nightmare that begins to unfold - even if only 1 or 2 acft go tech.

Handling Agents - They are left to pick up the pieces (whatever airport they are at) and deal with raging passengers. Options are limited and authorisation to move pax from BACF to BA Mainline is required before anyone can be re-routed.

It really is a joke and crews admit they dont know what to expect when they come in to work... They could end up ANYWHERE with no warning...

Basically, BA are ignoring the problems at BACF, and are handing pax to rivals willingly on a daily basis. LCY routes from Scotland ARE a money maker due to the business pax using the route.

Until the acft are changed, BACF will suffer and so will the pax. The crews are doing their best, sticking with a very unreliable aircraft. The handling agents are doing their best to accommodate the pax. The pax are realising that its a dead-horse and now using alternatives...

Wake up BA management or it will be TOO LATE! Time is already running out for your image...
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