I agree. I've been a silver member for a few years and they change the rules to suit themselves.
A couple of years back they changed the criteria for earning miles on the UK domestic routes. So I didn't earn miles if I flew economy although I had before.
Then last Christmas they did a wine promotion. 3 bottles for each return ticket. I happened to book 5 returns, all domestic, and waited in vain for my 15 bottles. Christmas came and went and when I queried why I had a dry Christmas I was told that the flights I booked weren't BA, but BA City Flyer.
I argued that they were booked on the BA web site, carried a BA flight number, the planes used had BA.COM and BA's livery on them and were crewed by BA staff. How were they not qualifying BA tickets
?
I never got my wine, and I don't bother with their promotions any longer.
I use BA because they are the preferred supplier for my company, not for the perks
