Empathy
Quote from Topslide6:
The passengers on this flight appear to be morons. A large number of the posts in this thread appear to be by people on the same intellectual plain. (sic)
I've not checked your profile, but very much hope you are not cabin crew, Topslide6.
There has always been a minority of flight attendants that are incapable of looking at situations from a passenger viewpoint, and I fear this may be increasing since 9/11.
If the first passenger to cry fire had never seen a cloud of condensing water vapour from an air conditioning system before, then his/her action would have been rational, if unfortunately timed.
The senior cabin crew member, on the other hand, would have experienced it many times before. It does not take much of a stretch of the imagination to predict that someone off the street might mistake it for smoke on one of his/her flights.
Quote:
Just what exactly do you expect crew to do during a take off roll if a passenger stands up? The sheer ignorance on display here perfectly highlights the kind of attitude these idiots must have had.
The rational thing would have been to keep in mind a form of words that could be used in a PA, like "L & G, the cloud in the cabin is only water vapour from the air conditioning. We often see it. No cause for concern. Kindly sit down." It seems that this was not done.
Passengers are normal human beings in an unfamiliar environment. The cabin crew are there to guide and assist them, not to treat them like morons or potential terrorists. They are the meal ticket.