One of the points to come out of the Kegworth disaster was passengers telling cabin staff about the problem engine. The cabin staff failed to pass this information on to the Flight Crew and another opportunity to change a disaster into an incident was lost. Advances in CRM should now prevent a similar situation occurring again. In the mean time don’t write off all SLF as no nothing hysterical ballast – sometimes they will spot things that pressurised Cabin and Flight Crew do not.