pax yesterday. "Why has my seat been changed?" me maybe we have had an aircraft change since you checked in on line. Her "well it's the same aircraft you always use." me "yes but we have variants of each type and the seating is slightly different on each" Her in the tone of Anne Robinson " ooh aren't you knowledgable" me "yes madam i've been here for nine years." About to walk away when she announces it's very inconvenient. I take another look at her ticket and say "it must be awfuly inconvenient to have to walk an extra 3 rows down the cabin" and left it at that. daft mare. However thru the flight she was quite nice. Talk about mood schwing over nowt. But she was a plat card holder. we had upgrades a go go in c class. I can imagine she was stuck down the back for being a bit of a madam at check in.
