Come on now, this is all about Geoff Dixon putting shareholders first.
He couldn't give a toss about his staff and customers.
Please open your eyes, and ears, customer satisfaction is going downhill at a very fast rate.
This is due to staff morale been zero, and staff not giving a toss, and just doing what they have to do, and nothing more.
Its easy, Happy Staff = Happy Customer = Happy Shareholder.
Unhappy staff = Poor customer service = Unhappy shareholders.
I think Mr Branson had this philosophy ??, the above, Staff first.
I don't want to start a slanging match with you, I just wanted to put my view accross, and I feel its very true about the way Mr Dixon has changed Qantas for the worse.