The obvious part of this matter(other than the hole) is the incredible inability of the CEO to praise the actions of both the technical aircrew and the cabin crew. His acidity is sad to see.
It is one thing drilled into our pilots know your emergency descents, despite the continued encroachment of non operational cost cutters. Whoever was in the seat (both of them) did a great job...
It is for this sort of day that JB and indeed PW get paid theso called ridiculous amounts of money "management" claim..
1000km an hour and 30,000 feet is not supportive of human presence. Managing the risk is something not lost on aircrew, me included, everytime I see the faces file on and off aircraft.
The sooner we have managers with an operational background, the sooner we recognise the value of experience and close the chapter on this sad experiment Dixon has embarked upon, the safer we collectively will again become.