Cwlfly bookings operator ceases trading
23 July 2008
Cardiff international Airport regrets that the company, Travel Wordwide Ltd (ABTA number K346X/W9059) who operated the bookings system on the cwlfly.com website has ceased trading.
The trip finder facility for booking flights, holidays, accommodation and car hire is therefore not available.
If any customers have booked using the cwlfly.com bookings system they should ensure that their travel plans have not been affected by following the steps below:
1) If you do not have all the details regarding your booking contact Travel Worldwide Ltd on 0871 989 9928
2) Contact the specific airline/ operator as appropriate to ensure they have a record of your booking and your contact details
3) If there are any queries or concerns contact ABTA, the Travel Association on 01243 621500 or email
[email protected] . For claim information quote the ABTA claims number AB29059. The claims period will close on 21/01/09. All claims and supporting documentation must be received prior to this date.
The cessation of the bookings system does not have any direct impact on Cardiff International Airport's operations and viability. The rights to cwlfly.com now revert to the airport.
Cardiff International Airport is reviewing the bookings element of the website and whether to re-introduce the service and if so how.
Cwlfly.com as a logo and its continued usage is being reviewed as part of the re-branding project currently underway.
Steve Hodgetts business development director at Cardiff International Airport said, "We are disappointed that the operator of cwlfly.com who operated the site alongside their own has ceased trading and the issues this may cause for existing customers.
Cwlfly.com was a market leading site when launched but has been increasingly imitated in a crowded market place. We will urgently review cwlfly.com's relevance now the market has changed and direct booking with airlines and mainstream operators is now so widespread. This review may lead us to conclude it is no longer necessary to compete with our airline partners sites in this form."& lt; /p>
