Originally Posted by flowy50
The family are as much to blame . they call the plane number and destination at cardiff so they cant have taken any notice what i can see of it. Also where were the people that should have had that seat unless the plane wasnt full.
The point is that the Servisair check-in agent gave them boarding passes for the wrong flight, which is why it was not apparent as soon as they boarded the aircraft.
Though I still don't understand how anyone can fail to see that they are on a plane to Turkey rather than Lanzarote.