The idea of the 'temporary' Class Rating statement in the NPPL for those with grandfather privileges was to tide them over until the CAA manages to issue the new licence.
New Class Ratings cannot be issued - the entry by the Examiner is exactly as described by the BMAA. The 'Inclusion of an Additional Rating form' has to be sent to the CAA so that they know to whom the replacement licence Rating page must be sent.
This was all agreed with the CAA and they accepted it - if now some Examiners and CAA staff are getting confused, then the Examiner must contact either the BMAA, BGA or NPLG as appropriate and seek clarification.
The CAA is overworked and understaffed thanks to years of cut backs at lower levels where the work is done - certain NPPL issues are still to be completed and there's nothing we can do except wait.