Thanks for the information about Carcassone. I suspected that there could be more to this story than meets the eye, but wondered, initally, if this was a case of blaming the weather to avoid compensation under EU rules.
Customers, including presumably the poster on
www.airlinequality.com, who lack an understanding of airline operations need to be given more detail about a cancellation like this than just to be told it's due to "bad weather" (accepting that this is all they were told), particularly since, from their own perspective, it's "only raining" (if only to retain some goodwill). Airlines need to realise that keeping an existing customer is probably cheaper than finding a new one (the poster on
www.airlinequality.com said "never again with [Ryanair]"). Sounds like a situation which could've been better handled.