PPRuNe Forums - View Single Post - Crew refuses to take off due to "hostile work environment"
Old 11th Jul 2008, 21:14
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daikilo
 
Join Date: Jun 2008
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Objective is a safe landing

The thread raises a key issue which is contact between the aircraft crew and the paying SLF.

The flight crew have a clear task: accomplish all tasks associated with the flight of the aircraft. Corporate PR is an add-on.

The cabin crew have a clear task: accomplish all safety and service tasks associated with the flight, in that order. Corporate PR is an add-on.

It does raise an issue of discontented SLF. I strongly suggest that ground-ops should diffuse any such issues and if they cannot then they should not allow aircraft boarding for such discontented SLF.

d
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