I use AF a lot these days and my experiences lead me to conclude they are now the best of the european flag carriers. There has been a general improvement in their product in the last few years, especially in customer service. Their CC exude professionalism, I don't believe the comments regarding better service if you speak French with them, whether I speak English or French depends on how tired I am and regardless of the language I've received the same high standard of service. If I had one criticism it be would the C class accommodation on long haul is not quite as good as some rivals, but generally speaking a top class airline with first class service.