And this is what they do to recover the losses
Travel Alert - Acceptance of amenity kits in First and Business classes from August 1st 2008 (10 Jul 2008)
The additional burden placed on the Company by the fuel crisis is requiring all departments to review where more effective cost management can be achieved.
In staff travel, one area which has been identified is that of amenity kits and pyjamas currently offered in our First and Business class cabins.
These items are costly to produce and distribute and we know that many travellers retain items from kits acquired on previous travels. We are therefore asking our staff, retirees and their nominees to assist us in cost control measures by either re-cycling the items you already have or simply not accepting the kits from the above date.
We carry spare toothbrushes, eye masks etc onboard and the cabin crew will be happy, on a request basis, to provide these to you. In addition to being a useful cost management element, if adopted widely a reduction in the numbers of kits used will also have an environmental impact.
So that there will be no distinction between our ID passengers and full fare customers, the cabin crew will continue to offer the amenities to each passenger seated in First or Business classes. However, from August 1st and until further notice we ask that our staff, retirees and their nominees - whether on Duty or Leisure - to politely decline the offer of the kits and pyjamas as appropriate.
We appreciate your assistance with this initiative and would ask you to ensure that your travel nominees are also aware of the new arrangements.
Bob XXX
PM O & ES
10 July 2008
What does it mean by
'politely decline'? Could we or could not we?
