If you don't like it Mustang/Unconcerned, just don't click on it. Simple.
You normally talk good sense BenThere but I must disagree here. Where is the value in reading post after post slagging off an operator in particular and class of carrier in general with no concrete evidence of improper behavior?
History has proved that even the big boys cut corners at times and too many people are being too fast to put the boot in as far as I'm concerned. Cut out the vilification, stick to the facts and carry on. If not, it's time to close.