Lovely comment in today's Times about how Willie Walsh claims to receive, sorry, receives emails, calls and comments daily from people praising T5.
Funny isn't it; I have been trying for ages to find out his email address or phone number so that I could make just such a comment.
I think I must be looking in the wrong places on the BA website; can anyone help, please? Willie says he welcomes these emails and calls, so it cannot be a secret.
The lady in Reception, by the way, has not been told what his email address or phone number is. So she couldn't pass it on, much as she wished to. Perhaps Willy should address this obvious training issue; he wouldn't want to be thought of as raising barriers against the public, would he?