Left 2 days ago so will let you know how long it takes. Rang Pensions at Glasgow one day after becoming Mr, as advised by them 2 weeks previously, to be told there was no point calling till at least 10 days had gone by. There are apparently 4 stages they go through with paperwork, one before you leave and once finished, they collate something and do the other 3 stages (god knows what they are) and try to get your gratuity to you in 10 working days, 20 max <quote the guy on the phone>. Pension should come 1 calendar month after departure. Why in this day and age can a computer not have it all sorted once you put in the pension and commutation request form in the Service Leavers' Pack (had acknowledgement they received this months ago) such that they only have to check the day after you leave that you actually left, then hit 'enter'? Hey presto, one gratuity and a pension! Oh well, after 25 years in, what is another few days? Did I expect anything else??