E-Mail to Ms Donnelly
MS Donnelly is away, apparently, back on 3rd July.
Dear Ms Donnelly.
You will be aware, I'm sure, of the furore and anger created by your employee Mr. Finlay in not only denying further treatment to a former Ghurkha and Victoria Cross winner Mr Pun, but threatening him with a bill for the treatment he had received with UK Government approval up to that point.
Mr Pun is legally in the UK, contrary to Mr, Finlay's opinion. He is also a man who has served Britain more than most, and has been recognised for his service by the Home Office, who flew him to the UK and gave him residential status. Mr Finlay's assessment of what his status was is totally incorrect. For Mr Pun to be treated in this manner is absolutely disgraceful, and while there are no doubt people who do bludge hospital care from the British taxpayer, it is unconscionable beyond belief that an employee such as Mr Finlay can get it so wrong. Without putting too fine a point on it, he is incompetent.
What you may not realise is that there is a very large body of Service people, both in Britain and , in fact, worldwide. who now hold Mr Finlay, and by inference his employers, in utter contempt. It was this very same body which had the Home Office overturn its original decision to deny Mr Pun entry to the UK. You do not want these organisations mounting a similar campaign against your administration, with all the accompanying publicity, over the actions of an extremely insensitive employee.
I would hope that there are reasoned minds in your management who will appreciate the position Mr Pun is in, and the abysmal treatment he has received, and take action to apologise and rectify the situation immediately.
Sacking Mr. Finlay would be a move in the right direction.
Signed etc.
Wellington, New Zealand