How to win friends and influence people!
What a nice guy you must be Rescue 3.
The flight plan unit spend their working lives sorting out the crap that is put into the system. In many cases they are under no obligation to do so.
Shame you do not mention the name of your company or I'm sure I could give you examples of how you too have been assisted.
This forum should be used as a way of trying to identify problems and to resolve them.
The kind of remark you have made is a complete disincentive for anyone interested in trying to overcome the many anomalies.
I will now step out of this particular thread before it develops into the typical pprune slanging match.