Cardiff check-in
I dont know how Cardiff can not get its act together with check-in. Liverpool old terminal(the shack) had 16 check-in desks yet could deal with in excess of 3m paxs. Cardiff cant manage 2+m pax on is it 20 desks!
Now you can see why airlines are brining in self service check-in not as a revenue generator but as a way of coping with the problems. Handling agents will be come a dying breed soon.