KLM Loads
KLM and AF load factors have been dropping over all their EU network flights.
This is not just CWL. Average LF decrease over their network for May and June has been between 3 and 4% points.
this is similar to a number of other European network carriers and not a surprise in a down cycle.
I am sure however that a number of their old regular pax on the CWL service have probably stopped using them due to reliability concerns. Our customers travelling between Manila, Cebu and Wales are currently choosing to travel either to LHR on EK or still ask for CWL. All of these pax are merchant navy.
Almost all refuse a BRS option if we offer it to them.