Maybe this is the opportunity to lash out my long time frustration at BA. Up to the point that I now do the minimum flying to reach the 800 exec points keeping me gold, and then switch back to my preferred airline(s).
BA has become the most un-customer centric airline I have been flying. I have tens of examples, but don't want to bother my fellow travelers paying like me big bucks when traveling premium.
I will only point 2 of them:
- a complimentary class upgrade for 2 after reaching 2,000 exec points which I tried to use--unsuccessfully!!!--5 times over a period of 18 months. There was always a good reason to decline or to offer me the impossible alternative date!!!
- meal service that is highly under par, both in C & F. I recommend BA to ga & try CX, SA, 9W.
Guys, I have made my choice. BA really do not care.