Glad to read someone had a +ve experience with CX.
I have stopped flying on CX. The service is mediocre and in my experience has degraded in the last 12 years that I have been flying on CX.
Typical HK attitudes, no brains, follow a set menu of options and if you try and deviate from it you get the response "cannot". Unbelievable.
Sticking to Gulf, Qatar and Air NZ for the long hauls now.
Sorry CX you lost my loyalty and business (and first) travel dollars through poor service and attitude - simple as that.