Some replys here have clearly not read my thread. I stated I had on several occasions tried to book baggage 'on line' with little success. It kept informing me that they had no details of my booking. One of the reasons I wanted to do this was to avoid delays at checkin!
What annoys me is why do they give you a telephone number to ring, if there is no human contact on any of the 'press number 1,2,3,4,5,6,7,' when you do get through?