The translation
I think he is sticking up for GD! He seems to think that all employees are sackable at anytime to keep profits up. Of course this is absolutely acceptable.
I wrote a couple of posts on a similar thread (the new paint job on the A380's) about bad QF Service. Another Amercian chose to tell me I needed to see a shrink and that I wasn't happy within myself beacause I had been let down by an airline.
Why do Americans think they can lecture everyone on everything from my psychological state to how to run a business? I also don't think they they have the right to comment on good customer service either. Anyone flown AA recently?
I have flown on alot of carriers and trashed QF's service pretty badly. What I didn't get across to everyone is that I understand that when the troops are happy the service is good. When its not, it ain't!