I am completely with you sistema, we do work our butts off for less pay and it would be great if Qantas did offer alternatives or even really consider us,
I just cant see Qantas ever thinking of us as people.
To the ivory tower of corporate Qantas, we are nothing but numbers, it doesn't matter if we have exceptional customer service skills eg; for years at AO with crap food etc, all we had as our service recovery was our sense of pride and humor
AND IT WORKED.....
We are now in a world of KPI's and as long as they are met, Qantas is happy.
Who would ever have thought an Airline is in the "customer Service" division
Best of luck to everyone!