Well if you liked my turn of phrase you may (as Amazon says) also be interested in the following snippet from the AAIB's report:
There were two main sources of information regarding
the events on this flight: the recorded data and the reports
from the pilots. In some respects, the information from the
two sources was not consistent.
It is also clear that the incident reinforces the need for an improvement in levels of English. I saw an amazing programme on TV recently, where they went up to non european captains at Frankfurt airport and tried to talk to them in English. The response on camera, along the lines of 'sorry my English, she not very good' would be comic were it not obviously such a serious problem.