Originally Posted by
Wee Willy Winky
They pointed out that bookings made between the UK and Canada are taken by Zoom Inc (Canada) and not Zoom Ltd (UK), and as such are not bound by EU regulations.
Then back to training school for them. All airline operators departing the UK regardless of origin are obliged by law to meet the conditions of 261/2004, whether they may be British Airways, Air New Zealand, or Air Dogga Nogga. And all are overseen for compliance in this respect for UK consumers by the CAA. But regardless of who processes the booking the physical operation at Zoom is done on G- registered aircraft by an operator with a UK AOC.